Last Updated: January 2026

Agreement to Terms

By accessing and using the Craft Gift website (www.craftgift.in) and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Craft Gift's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

1. Modifying or copying the materials
2. Using the materials for any commercial purpose or for any public display
3. Attempting to decompile or reverse engineer any software contained on the website
4. Transferring the materials to another person or "mirroring" the materials on any other server
5. Removing any copyright or other proprietary notations from the materials
6. Transmitting, displaying, performing, distributing or otherwise using materials in violation of any law or regulation

Disclaimer

The materials on Craft Gift's website are provided on an 'as is' basis. Craft Gift makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Limitations

In no event shall Craft Gift or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Craft Gift's website, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage.

Accuracy of Materials

The materials appearing on Craft Gift's website could include technical, typographical, or photographic errors. Craft Gift does not warrant that any of the materials on its website are accurate, complete, or current. Craft Gift may make changes to the materials contained on its website at any time without notice.

Product Information

We strive to provide accurate product descriptions and images. However:

• Product photos are representative and may vary from the actual product
• Colors may appear differently due to screen display variations
• Product specifications are subject to change without notice
• Customization/personalization outcomes may vary based on input provided

Pricing and Availability

All prices are subject to change without notice. We reserve the right to limit quantities and discontinue any product at any time. Prices are in Indian Rupees (₹). All sales are final unless otherwise specified in our Refund Policy.

Order Acceptance and Cancellation

Craft Gift reserves the right to refuse or cancel any order for any reason, including but not limited to product unavailability or suspected fraudulent activity. You may cancel your order within 24 hours of placing it. After 24 hours, the order enters the processing phase and cannot be cancelled.

Payment Terms

• Payment must be made at the time of order placement
• We accept credit cards, debit cards, UPI, and other online payment methods
• By providing payment information, you authorize us to process the transaction
• You are responsible for maintaining the confidentiality of your payment information

Intellectual Property Rights

All content on the Craft Gift website including but not limited to text, graphics, logos, images, and software is the property of Craft Gift or its content suppliers and is protected by international copyright laws. Unauthorized reproduction is prohibited.

User Responsibilities

You agree to:

• Provide accurate and complete information when placing orders
• Not engage in any fraudulent or illegal activity
• Not harass, threaten, or defame any person or entity
• Comply with all applicable laws and regulations
• Not access or use the website for any unauthorized purpose

Return and Refund Policy

Please refer to our comprehensive Return and Refund Policy for detailed information regarding returns, refunds, and exchanges. In general:

• Returns must be initiated within 7 days of delivery
• Products must be unused and in original condition
• Customized or personalized items cannot be returned
• Refunds are processed within 5-7 business days

Limitation of Liability

Craft Gift shall not be held liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or services, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless Craft Gift, its officers, directors, employees, agents, and licensors from any claim, demand, damage, or other cost arising from or related to your use of the website or violation of these terms.

Third-Party Links

Craft Gift's website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

Modifications to Terms

Craft Gift reserves the right to modify these Terms & Conditions at any time without prior notice. Your continued use of the website following the posting of changes constitutes your acceptance of the modified terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts located in Jodhpur, Rajasthan.

Contact for Legal Inquiries

If you have any legal questions regarding these Terms & Conditions, please contact us at:

• Email: legal@craftgift.in
• Phone: +91 7021 458 059
• Address: Craft Gift, Jodhpur, Rajasthan, India