Privacy Policy

Last Updated: January 2026

Introduction

At Craft Gift, we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data

Contact Information: Name, email address, phone number, mailing address
Account Information: Username, password, profile information
Purchase Information: Order history, payment details (processed securely)
Communication Data: Messages, inquiries, feedback you provide to us

Automatically Collected Information

Browser type and version
IP address and location data
Pages visited and time spent on site
Device information and usage statistics
Cookies and similar tracking technologies

How We Use Your Information

Craft Gift uses the information we collect in the following ways:

To process and fulfill your orders
To send you order updates and delivery notifications
To provide customer support and respond to inquiries
To improve our website and services
To send promotional emails and newsletters (with your consent)
To detect and prevent fraudulent activities
To comply with legal obligations
To personalize your shopping experience

Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers: Payment gateways, shipping partners, email services
Legal Requirements: When required by law or court order
Business Transfers: In case of merger, acquisition, or sale of assets
Consent: When you give us explicit permission to share your data

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

SSL encryption for sensitive transactions
Secure password storage and management
Regular security audits and updates
Limited access to personal information
Privacy agreements with service providers

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. These cookies help us:

Remember your preferences and login information
Track website usage and performance
Display personalized content and advertisements
Analyze user behavior for improvement

You can control cookie settings through your browser. Disabling cookies may limit some website functionality.

Third-Party Links

Our website may contain links to third-party websites. Craft Gift is not responsible for the privacy practices of external sites. We recommend reviewing their privacy policies before providing any personal information.

Your Rights and Choices

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Opt-out of marketing communications
Withdraw consent at any time
Data portability upon request

Children's Privacy

Craft Gift's website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it immediately.

International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than India. By using our website, you consent to such transfers. We ensure that data transfers comply with applicable data protection laws.

Changes to This Privacy Policy

Craft Gift reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically for updates.

Contact Us

If you have questions about our privacy practices or wish to exercise your rights, please contact us:

Email: privacy@craftgift.in
Support Email: support@craftgift.in
Phone: +91 7021 458 059
Mailing Address: Craft Gift, Jodhpur, Rajasthan, India

Data Protection Officer

For data protection inquiries, you may contact our Data Protection Officer at dpo@craftgift.in